If this sounds like work you are passionate about and you are interested in working at a statewide level to help librarians connect patrons to the information resources they want and need, please consider applying for our Library Services Assistant Advanced – Interlibrary Loan position with the Resources for Libraries and Lifelong Learning team within the Division for Libraries and Technology. This position is located at 2109 South Stoughton Road in Madison, WI. One of the many perks of working at this location is free parking!



For general information about the selection process visit the Frequently Asked Questions on Wisc.Jobs.

Position Summary:

The person in this position is responsible for helping fulfill interlibrary loan requests made by patrons statewide, assisting in managing the RL&LL collection, and providing technical support to libraries.

Special Notes:

A criminal background check will be conducted prior to an offer of hire.


Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident authorized to work in the U.S. without DPI sponsorship). The Department of Public Instruction does not sponsor visas, either at time of hire or at any later time.


Please address the following in your cover letter and/or resume:


A minimally qualified applicant must have experience with:


  • Using software applications, including Word, Outlook, and Excel, or similar;
    • Providing customer service by telephone and email;
    • Managing two or more tasks and deadlines;
    • Performing research or item location in an integrated library or interlibrary loan system;
    • Investigating and/or resolving data discrepancies, such as with interlibrary loan or reference requests.


Well qualified candidates will also have experience: creating or editing bibliographic forms through cataloging; creating, editing and/or implementing general interlibrary loan policies and/or procedures; and, training co-workers on procedures.

How To Apply:   Please click “Apply Now” to go to the appropriate website. Copy and paste your cover letter describing your experience related to the minimum qualifications listed above. You will be asked to provide your personal information and upload a resume to this job announcement (not just to your job cart).

To be considered for this position, applicants must complete the online process.  Applications that do not include all of the requested materials will NOT be considered.  Your submission will be evaluated by one or more job experts. Candidates who are deemed eligible will be invited to participate in the next step of the selection process where vacancies exist.

Permanent classified state employees who are eligible for consideration as a transfer or voluntary demotion or former permanent classified employees should complete the online application process to apply.

The deadline to apply for this position is 11:59 p.m. on Sunday, June 24, 2018.