715-261-7250 | Mon.- Fri. 8-5pm help@librarieswin.org

The 2020 WVLS Adult Services Workshop will be held virtually on Tuesday, November 17 from 10 a.m. – 12 p.m. The theme is “Serving All Adults: Dementia Friendly Business Training   & Customer Service in the Library.”

 Scott Seeger and Meagan Fandrey of the Aging and Disability   Resource Center of Central Wisconsin (ADRC-CW) will provide   Dementia Friendly Business Training with an emphasis on   customer service and inclusivity in the library.

  • Receive the Dementia Friendly Business training. Libraries may earn a Dementia Friendly Business designation via this training.

  • Leave with an understanding of services provided by ADRC county locations.

  • Work through library specific customer service scenarios.

The ADRC-CW works to provide peace of mind and quality of life to individuals and families through access to resources.

Please register for this workshop ahead of time. Contact Anne Hamland at ahamland@wvls.org, if you have questions.