Technology Services

To suggest additions, please email Joshua Klingbeil at

Technology Budget Resources

WVLS Digital Lites: Technology

Received a DMCA Notice: Someone used our internet to exchange unauthorized copies of copyrighted material … now what?

Receive a scary notice ​on the Digital Millennium Copyright Act (DMCA)? Could the library’s internet resources have been used in the transmission or exchange of copyrighted materials. DON’T PANIC!

Scam of the Week: Cyber scum exploit Hurricane Harvey with RopeMaker attack

Scammers are now using the Hurricane Harvey disaster to trick people in clicking on links, on Facebook, Twitter and phishing emails trying to solicit charitable giving for the flood victims using the RopeMaker exploit.

Gender Gap Making Progress in Technology Leadership, But Still a Long Way to Go

While there is still a long way to go even in the technology sector, it is at least moving in a positive direction. Here’s a dive referencing a few pieces worth reading, including an excellent New York Times piece, “Why Women Aren’t C.E.O.s, According to Women Who Almost Were.” 

PC Magazine Recommends: The Best Kids’ Tablets of 2017

Can’t get your hands on your own iPad? Looking for the top tablet picks to add to library learning tools in the Children’s Department?’s lead mobile analyst reviews “good kid tablets” that are cheap, rugged and protected.

Get Your Library Ready to Code: Libraries Ready to Code ALA Grant

Apply now for a Libraries Ready to Code grant from ALA. The grant program, sponsored generously by Google, will fund a cohort of school and public libraries to design computational thinking and computer science programs for and with youth, including underrepresented youth. A total of 25-50 grants up to $25,000 each are available.

IT Help Desk

Contact the WVLS Tech Team at


LibrariesWIN Status Page

Check to see if internet services are down or if connectivity to Sierra is disrupted.



Frequently Asked Questions, Sierra, Deep Freeze and Faronics Installation Guides, Computer Purchasing Guide, and more!

WIFI Statistics

View your library’s WIFI statistics. Daily, Weekly, Monthly, Yearly report options.


Technology Resources

LibrariesWIN Services

Lean WI is the partnership between WVLS and Indianhead Federated Library Service (IFLS). WVLS and IFLS tech teams have combined their teams’ expertise to provide an excellent service package know as LibrariesWIN. LibrariesWIN services are provided at no extra cost above via member dues.

  • One help desk ticket platform for two systems
  • Deep Freeze & Anti-virus
  • Email
  • Technology Consultation
  • Network support: Routers, Switches
  • Website design and hosting
  • Mobile Hot Spot test devices

See the LeanWI Service Chart for more information.

WVLS Consultation

Technology planning and consultation, including budget planning, is a valuable part of your library’s Library System Membership Benefits.

Please contact with any questions related to services or budget planning.

2016 WVLS Technology Services Survey

The WVLS Technology Team gathered feedback from WVLS member libraries on technology support services to develop a plan for services and technology training in the future.

WVLS Technology Plan 2013-2018

This strategy guide is intended to be a multi-purpose reference. It supports the annually updated Wisconsin Valley Library Service system plan, prescribing mechanisms to meet the goals expressed in that document which imply or expressly demand the need for information technology support. It is also a guide for Information Technology department members, presenting a clear picture of the system’s immediate and long term goals and identifying the means by which to achieve them.

WVLS Technology Initiatives


LibrariesWIN Services Status Updates

Subscribe to receive automatic email and text updates on the LibrariesWIN Services Status Page. 

Stay up-to-date as issues arise with automatic email updates as problems are diagnosed, monitored, and resolved.

WI DPI Coding Initiative MS

Coding in Libraries

The Coding Initiative in Wisconsin Public Libraries is underway, and DPI has put together an introductory video for the Coding Initiative.

  • No-tech, low-tech, and high-tech programs introduce coding to all ages! Check out the WisCode Literati website for ideas.
  • Borrow WVLS makerspace kits to introduce coding (Dash and Dot, littleBits, and more!)?
  • Try free coding websites that simplify coding for k-12 students like or

Sprint Pocket Wifi

WIFI Hot Spot Update: Sprint vs. Mobile Beacon

There are two options for mobile hot spot services. Mobile Beacon vs. Sprint services. WVLS and Indianhead Federated Library System (IFLS) have three Sprint Moble Hot Spots availabe for your library to test in your community.

Interested? Contact the Technology Support Services team by emailing

Wvls Logo

Wisconsin Valley Library Service

300 N 1st Street

Wausau, WI 54403