A new virus is circulating around libraries. The new bug displays a pop-up window, warns users the computer is infected, and instructs them to call a support number. Do not fall for it!

The pop-up page cannot be closed, so here is what you need to do:

  • Kill the browser using your Task Manager (control+alt+delete) OR reboot the computer
  • Reboot the computer
  • Download and run Malwarebytes in safe mode
  • Send in a support ticket to help@librarieswin.org
  • Include screenshots of the Malwarebytes results in the help ticket

Submitted by Chris Heitman